kitchenemy

When your order is shipped, we will immediately send you an
email containing a tracking number. Using this

number you will be able to know where is your
package and when it is going to arrive to you.

In case you did not receive this email, please
email us at contact@kitchenemy.com

This depends on the area you are ordering from. If you order
from Europe, for instance, you will be charged

with VAT duties. In other words, you will be
liable for all import duties, customs and taxes.

Please be aware that kitchenemy.com does
not have any control for any duties, customs and taxes levied by

the country your order is being shipped to. We
cannot advise you what the cost will be as these charges can

vary according to country.

Since these fees are not computed nor applied to
orders by kitchenemy.com
please contact your local customs

office to find out more information if you are
unsure of the charges.

Currently we accept (Credit Cards and PayPal payments). If
you would like to use a different payment

method, our team will assist your request!

Please contact us directly at contact@kitchenemy.com to
arrange the payment.

Absolutely! kitchenemy.com uses variety of technological security methods to ensure a safe payment for our customers. In addition, our privacy policy
indicates that we do not store any credit card details nor do we share your personal information with any third
party.

However, if you are still concerned with placing
your order, please contact contact@kitchenemy.com and
we will contact you regarding an alternative method to
place your order!

If you have received a damaged or incorrect item, contact our customer support
team at contact@kitchenemy.com with a photo of the damage, or the incorrectly shipped product, as well as your
order number and we will get back to you.

To see our expected delivery times please see our shipping &
delivery page.